A program coordinator leaves after three years. Her replacement finds no written process for partner reporting, beneficiary intake or the monthly data check. Everything lived in her head and old emails, so the program slows down for months.
Short answer: Trainual turns undocumented know-how into a searchable training manual. It helps teams write process documentation with AI support, assign role-specific training paths, test whether staff understood, and map who owns each responsibility.
What is Trainual?
Trainual includes AI-assisted documentation, an AI knowledge search that answers staff questions from your documented processes, individual training paths on higher plans, tests and completion tracking, and an org and accountability chart that links responsibilities to training.
The problems it solves
- Knowledge loss when staff or volunteers leave.
- Slow onboarding that depends on busy colleagues.
- Inconsistent processes across sites or partners.
Pricing
Trainual has moved to quote-based pricing and no longer publishes self-serve prices, so request a quote for your team size. Ask about nonprofit terms.
How to document without stalling
- Start with the five processes that hurt most when someone is absent.
- Record a short screen video, then let AI help turn it into written steps.
- Assign each process an owner who reviews it twice a year.
- Add a short quiz for processes involving safeguarding or data protection.
Who it is for, and who it is not for
A good fit for growing NGOs and social enterprises with turnover, several sites or many volunteers. Overkill for a team of three that can keep processes in a shared document.
Frequently asked questions
How much does Trainual cost?
Pricing is quote-based. Request a quote for your team size.
Can staff search the documented processes?
Yes, with AI-powered search that answers questions from your content.
Can Trainual test understanding?
Yes, with tests and completion tracking.
Disclosure: Impact DOTS may earn a commission if you sign up or buy through our links, at no extra cost to you. It does not affect which tools we cover or what we write about them.
