Nutshell is a general-purpose CRM built for small business sales teams, covering contact management, pipeline tracking, and sales reporting. For a social enterprise with a B2B sales function, or an organization managing a corporate-partnership pipeline rather than individual donor relationships, it offers pipeline tracking without the nonprofit-specific receipting features a donor CRM carries.
Key features
- Unlimited data storage, contact management, and a customizable sales pipeline
- Activity and email reporting, sales quotas, and pipeline stage goals
- Up to five customizable pipelines, advanced sales automation, and email sequencing on the Pro tier
- Full reporting, basic scheduling tools, and AI-powered meeting summaries
- Higher tiers add a full scheduler, ten or unlimited pipelines, revenue reporting, and audit logs
- API access and multi-currency support on the top Enterprise tier
Pricing
| Plan | Price per user/month (annual) | Includes |
|---|---|---|
| Foundation | $13 | Unlimited storage, contact management, one pipeline |
| Growth | $25 | Activity and email reports, sales quotas |
| Pro | $42 | Five pipelines, advanced automation, AI meeting summaries |
| Business | Not published | Full scheduler, ten pipelines, revenue reporting |
| Enterprise | $79 | Unlimited pipelines, custom fields, SQL access, API access |
Rates shown are for annual billing; monthly billing is also available at a higher rate. Last verified: September 2026, against Nutshell’s own pricing documentation.
Pros and cons
| Pros | Cons |
|---|---|
| Entry price of $13/user/month is accessible for a small sales or partnerships team | It is a general sales CRM, with no built-in donation receipting or nonprofit-specific compliance features |
| Multiple customizable pipelines suit an organization tracking both sales deals and partnership stages separately | Advanced automation and AI features are reserved for the Pro tier and above, a real cost step from Foundation |
| Unlimited contact storage on every tier avoids surprise limits as a pipeline grows | Business tier pricing is not published, requiring a sales conversation to compare against Pro and Enterprise |
Who it’s best for
A social enterprise with an actual sales function, or an organization managing a corporate-partnership pipeline as a distinct process from individual donor cultivation.
Skip it if your core need is donor management with tax receipting. a nonprofit-built CRM will fit that specific workflow better than a general sales CRM like Nutshell.
How to get started
Start on Foundation, build one pipeline matching your actual sales or partnership process, and upgrade to Growth or Pro only once you need the reporting or automation those tiers add.
FAQ
Is Nutshell built for nonprofits? No, it is a general small-business sales CRM. it can track a partnership pipeline well but lacks donor-specific receipting and compliance features.
Can Nutshell manage more than one pipeline at once? Yes, from the Pro tier upward, supporting up to five, ten, or unlimited pipelines depending on the plan.
Is there a free trial? Nutshell commonly offers a free trial period, confirm current trial terms directly on their site before subscribing.
Disclosure: Impact DOTS may earn a commission if you sign up for Nutshell.com through the links in this article. This does not change what you pay, and it does not influence which tools we choose to cover.
